Introduction

"Who Do I Call?" is a comprehensive list of contacts to call for assistance with fiscal matters. By clicking on one of the topics listed, you will be linked to a specific section of the "Who Do I Call" list. This version has been updated as of January 2012.

ACCOUNTS PAYABLE INFORMATION
Invoice processing; "credit hold" questions; sales tax exemption form; copies of invoices; PREP (Payment Request Entry Page) entries; honoraria; credit memos; special check requests; refund checks; foreign drafts; stop check payment; copies of canceled checks; direct deposit of reimbursements; etc.

PREVAILING WAGE INFORMATION

PCARD PROGRAM INFORMATION
Applying for a Purchasing Card, Travel Card or GET Card; declined sales; incorrect transactions; changing information on existing accounts; lost/stolen cards; etc.

TRAVEL INFORMATION
Policy inquiries; eTravel system assistance; Per Diem and Mileage Rates; etc.

EXPEDITING INFORMATION
Information regarding PO Closure Request; Match Exception Resolution; etc.

ASSET MANAGEMENT
Asset policies, tagging; OSP assets; changes in equipment location; disposal of assets; retirement of assets; etc.

SURPLUS MATERIALS DISPOSAL INFORMATION
Disposal of computers; donating equipment to other organizations; purchase of equipment by OSU employees; etc.

TRAINING INFORMATION
Financial Training & Documentation (policy & procedure training); Office of the Chief Information Officer (hands-on systems training and online training); Purchasing training; Travel training; PCard training

ACCOUNTING INFORMATION
Monthly closing schedules; setting up new ChartField segments; error messages during journal entry; tax-related questions; university overhead; earning interest on cash balances; temporary investment rates; etc.

EREPORTS INFORMATION
Accessing eReports; obtaining paper-based reports; changing a distribution number; flex and simplified flex reports; etc.

FINANCIAL PLANNING AND ANALYSIS
Budget and fund transfers; new budgets, overhead rates

PAYMENTS MADE TO THE UNIVERSITY: RECEIVING, PROCESSING, & RECONCILING
Accepting charge card payments; problems with reconciling charge card transactions; problems with deposits; bounced checks, etc.

PETTY CASH AND CHANGE FUND INFORMATION

OTHER CASH MANAGEMENT INFORMATION
Electronic fund transfers; bank accounts; insurance claims; theft

ACCOUNTS RECEIVABLE INFORMATION
Past-due invoices; recording receivables; collection fees; write-offs

GIFT RELATED INFORMATION

ENDOWMENT INFORMATION

MISCELLANEOUS QUESTIONS

JOB AIDS

ASSIST

WHERE IS...?
Name and address of various campus departments

Who Do I Call For?

PURCHASING (PO'S AND REQUISITIONS)

Purchasing is the department that has the authority to purchase goods and services from external vendors by issuing purchase orders on behalf of the University.

•     Who do I call if I have problems with using the Financials system as a Requisitioner or Delegated Buyer?

Jennifer Pilkington
(614) 247-1728
Pilkington.13 @ osu.edu

•     Who do I call about purchase order problems, change orders, or corrections needed to an existing purchase order?

Robert Lozier
(614) 292-9959
Lozier.24 @ osu.edu

•     Who do I call to find out what can or cannot be requested on a Blanket purchase order?

Robert Lozier
(614) 292-9959
Lozier.24 @ osu.edu

•     Who do I call if I need assistance with performing a vendor search?

Paulette Duffey
(614) 688-8752
Duffey.40 @ osu.edu

•     Who do I call if I have a question regarding Purchasing's "Vendor Registration and Bid Information" system (the web-based bid posting process)?

Tom Hindes
(614) 688-8682
Hindes.2 @ osu.edu

or

Robert Lozier
(614) 292-9959
Lozier.24 @ osu.edu

•     Who do I call to get a credit reference or bank letter of reference requested by a vendor?

Paulette Duffey
(614) 688-8752
Duffey.40 @ osu.edu

•     Additional information is available on the Purchasing website:

http://purchasing.osu.edu

MBE/EDGE

The Purchasing Department guides and supports the university's ongoing commitment to encourage business opportunities and diversity among its suppliers. It is the university's goal to procure approximately 15% of its goods and services from State of Ohio Certified Minority Business Enterprises (MBE), and 5% from certified Encouraging Diversity, Growth and Equity (EDGE) businesses.

•     Who do I call if I have questions about the MBE/EDGE?

Cris Penn
(614) 688-4940
Penn.4 @ osu.edu

•     Who do I call if my area is having difficulty finding minority-owned businesses?

Cris Penn
(614) 688-4940
Penn.4 @ osu.edu

•     Who do I call with a reporting question on minority business?

Cris Penn
(614) 688-4940
Penn.4 @ osu.edu

•     Additional information is available on the Minority Business Program website:

http://mbe-edge.osu.edu/

STORES

The Stores department supports the academic, medical and research functions of the university. Stores is integrated with Purchasing and Receiving. By using electronic order capabilities through eProcurement technology and a coordinated delivery system, Stores is able to provide same or next day delivery on thousands of items.

•     Who do I call if I have business-related questions regarding eStores?

Christine Cihon
(614) 688-8285
Cihon.2 @ osu.edu

•     Who do I call to find out which Stores products are environmentally friendly alternatives as part of the Stores' Green Alternatives Program?

Stores Customer Service Center
(614) 292-2694
stores @ osu.edu

•     Additional information is available on the Stores website:

http://osustores.osu.edu/

RECEIVING AND MAIL INFORMATION

The Receiving and Mail Services Department administers receipt, delivery and mail functions on behalf of the University Community.

•      Who do I call in Receiving if they received my goods, but I don't have them?

Stores Customer Service Center
(614) 292-2694
stores @ osu.edu

•     Who do I call if I have questions on how to record "receipt of goods" in the Financials system if I received the goods in my department instead of through Central Receiving?

Stores Customer Service Center
(614) 292-2694
stores @ osu.edu

•     Who do I call with questions about online tracking options for my package?

Stores Customer Service Center
(614) 292-2694
stores @ osu.edu

•     Additional information is available on the Receiving website:

http://receivingandmail.osu.edu

ACCOUNTS PAYABLE INFORMATION

The Division of Accounts Payable is responsible for printing and disbursing checks and electronic payments for goods and services purchased by university departments. The department also issues reimbursement and refund checks to individuals when needed.

INVOICE PROCESSING

•      Who do I call to expedite payment of an invoice, or about general inquiries regarding invoices?

Deborah Durant
(614) 247-7166
Durant.28 @ osu.edu

•     Who do I call if a vendor says the university is on "credit hold" and will not ship goods or provide services to us?

Deborah Durant
(614) 247-7166
Durant.28 @ osu.edu

•     Who do I call to get a copy of the sales tax exemption form?

The sales tax exemption form is no longer provided by Accounts Payable. It is available on Accounting's web page on the Office of the Controller's website:

http://www.controller.osu.edu/forms/forms.shtm#tax

•     Who do I call to get a copy of a document that has been processed in Accounts Payable?

Invoices are scanned and imaged by central Accounts Payable, and are available online in the Financials system or through the Office of the Controller website at: http://www.controller.osu.edu/, click "View Invoice".

Deborah Durant
(614) 247-7166
Durant.28 @ osu.edu

PREP (PAYMENT REQUEST ENTRY PAGE)

•     Who do I call to find out how to get access to PREP?

Your senior fiscal officer or supervisor must request access for you through OCIO Data Security.

•     Who do I call if I have questions about payment requests or using PREP?

Deborah Durant
(614) 247-7166
Durant.28 @ osu.edu

•     Who do I call if I have created a Payment Request using PREP and I need to find out the check number and date of payment?

The information is available to you through the Procurement Inquiry Tools in the Financials system. If you cannot locate the payment information, contact:

Accounts Payable
(614) 292-6831

HONORARIA INFORMATION

•     Who do I call for tax treaty information when I am paying someone from another country?

Diane Goubeaux
(614) 688-4978
Goubeaux.18 @ osu.edu

or

Deborah Durant
(614) 247-7166
Durant.28 @ osu.edu

•     Who do I call regarding problems with honoraria payments?

For non-resident aliens' honoraria payments, contact:

Diane Goubeaux
(614) 688-4978
Goubeaux.18 @ osu.edu

or

Deborah Durant
(614) 247-7166
Durant.28 @ osu.edu

For all other questions regarding honoraria payments, contact:

Deborah Durant
(614) 247-7166
Durant.28 @ osu.edu

CREDIT MEMO PROCESSING

•     Who do I call if Accounts Payable includes a credit on a check and the vendor misapplies it?

Justin Evans
(614) 688-4979
Evans.658 @ osu.edu

CHECK RUN INFORMATION

•     Who do I call if I need a special check cut immediately?

These requests should be rare. If you have a special circumstance that warrants a check being issued out of the normal check run days, contact:

Deborah Durant
(614) 247-7166
Durant.28 @ osu.edu

•     Who do I call to see if a refund check has been issued?

Deborah Durant
(614) 247-7166
Durant.28 @ osu.edu

•     Who do I call in Accounts Payable if I need a foreign draft?

Diane Goubeaux
(614) 688-4978
Goubeaux.18 @ osu.edu

•     Who do I call to have a "stop payment" placed on a check that was issued by Accounts Payable?

Sharon Marquis
(614) 688-5680
Marquis.1 @ osu.edu

•     Who do I call if I need to obtain a copy of a canceled check issued by the university?

Sharon Marquis
(614) 688-5680
Marquis.1 @ osu.edu

DIRECT DEPOSITS

•     Who do I call regarding direct deposits processed by Accounts Payable?

Erin Slucher
(614) 688-5465
Slucher.3 @ osu.edu

or

Deborah Durant
(614) 247-7166
Durant.28 @ osu.edu

•     Additional information is available on the Accounts Payable website:

http://www.controller.osu.edu/ap/ap-home.shtm

If you have additional questions or problems regarding an Accounts Payable issue, you can email your requests to: aphelpdesk @ osu.edu. You will receive a response from a staff member in Accounts Payable by the next business day.

PREVAILING WAGE INFORMATION

•     Who do I contact regarding a prevailing wage issue?

You may email your question to:

prevailingwage @ osu.edu

•     Who do I call if an invoice is on hold for approval due to a prevailing wage issue?

Jody Stephens
Prevailing Wage Coordinator
(614) 292-0174

•     Additional information is available on the following website:

http://fod.osu.edu/vendor/

PCARD PROGRAM INFORMATION

The Ohio State University PCard Program is the university's recommended method for making small dollar purchases of goods/services and travel expenses necessary to conduct university business.

•     What card options are available to my department?

The following card options are available upon request via the PCard application:

To request a card, you must complete the PCard Application on the PCard Program website:

http://controller.osu.edu/forms/forms.shtm#pcard

•     Who do I call regarding PCard Policy questions?

The PCard Policy is hosted at the following website:

http://busfin.osu.edu/FileStore/PDFs/223_PurchasingCard.pdf

For additional questions, contact:

PCard Office
(614) 292-9290
bo-pcard-trav @ busfin.osu.edu

•     Who do I call if I tried to purchase something with a PCard and the sale was declined?

Declines can be due to a variety of reasons (for example: exceeding transaction/cycle limits). The Purchasing Card Manager or Travel Card Holder should contact the bank at (800) 685-4039 to verify reason for decline. If further assistance is needed, contact:

PCard Office
(614) 292-9290
bo-pcard-trav @ busfin.osu.edu

•     Who do I call if there is an incorrect transaction on my bank statement?

PCard Office
(614) 292-9290
bo-pcard-trav @ busfin.osu.edu

•     How can I change the information on an existing PCard account?

An approved Maintenance Form must be submitted to the PCard Office before changes can be made to an existing account.

http://controller.osu.edu/forms/forms.shtm#pcard

•     Who do I call to report a lost or stolen PCard?

There are 3 important steps that you must take:

PCard Office
(614) 292-9290
bo-pcard-trav @ busfin.osu.edu

•     Additional information is available on the PCard Program website:

http://controller.osu.edu/pcard/pcard-home.shtm

TRAVEL INFORMATION

The Travel Office is responsible for overseeing the performance and functionality of the eTravel system as well as providing system, policy and training support.

•     Who do I call regarding Travel Policy questions?

The Travel Policy is hosted at the following website:

http://www.busfin.ohio-state.edu/policies/atoz.aspx.

For additional questions, contact:

Travel Office
(614) 292-9290
bo-eTravel @ busfin.osu.edu

•     Who do I call if I have questions about per diem, mileage or foreign exchange rates?

Travel Office
(614) 292-9290
bo-eTravel @ busfin.osu.edu

•     Who do I call regarding eTravel System questions or problems?

Travel Office
(614) 292-9290
bo-eTravel @ busfin.osu.edu

•     How can I get access to the eTravel System?

After completing the required training, an approved System Access Request form must be submitted to OCIO Data Security to establish system access:

To access form, visit the Travel Office website at:

http://controller.osu.edu/forms/forms.shtm#travel

•     Additional information is available on the Travel website:

http://controller.osu.edu/travel/travel-home.shtm

EXPEDITING INFORMATION

The Expediting Office is responsible for closing purchase orders to release unused funds and resolving discrepancies with invoices that result in match exceptions in the Financials system.

•     Where can I get information about when to close a PO?

http://controller.osu.edu/expedite/expedite-closure.shtm

•     Where is the PO Closure Request Form?

http://controller.osu.edu/forms/forms.shtm#ex

•     Who do I call to verify the status of a PO Closure request?

Andrea Whisman
(614) 688-8653
Whisman.18 @ osu.edu

•     Where can I get information regarding the Match Exception Process?

http://controller.osu.edu/expedite/expedite-match.shtm

•     Who do I call if I have a question regarding a Match Exception?

Andrea Whisman
(614) 688-8653
Whisman.18 @ osu.edu

•     Additional information is available on the Expediting website:

http://controller.osu.edu/expedite/expedite-home.shtm

ASSET MANAGEMENT

The Office of Asset Management is responsible for tracking, and helping departments track the university's capitalized moveable assets.

•     Who do I call about Asset Management policies?

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1 @ osu.edu

•     Who do I call about inventory tagging?

Kathy Krutsch
(614) 292-6048
Krutsch.4 @ osu.edu

•     Who do I call about Office of Sponsored Programs (formerly known as OSURF) assets or OSP equipment inventory issues?

Robert Scher
(614) 688-8506
Scher.8 @ osu.edu

•     Can a professor that is leaving the university take with him items that were purchased with grant money?

No. For policy information contact:

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1 @ osu.edu

•     Who do I call if I have questions about changing the location of a piece of capitalized equipment?

Angie Herbert
(614) 688-4408
Herbert.27 @ osu.edu

or

Berrin Bilerel
(614) 688-4159
Bilerel.1 @ osu.edu

•     Who do I call if an asset is still on my Physical Inventory Report even though I have already sent it to Surplus or sold it to another department on campus?

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1 @ osu.edu

•     Who do I call if I need to find out how to dispose of or retire a fixed asset such as an air conditioning unit?

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1 @ osu.edu

•     Who do I call if I have to dispose of items such as out-dated computers etc., which are listed on our "Physical Equipment and Inventory Review" report?

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1 @ osu.edu

•     Who do I call to obtain an Asset Management form?

All forms are available through the Asset Management website:

http://www.controller.osu.edu/forms/forms.shtm#am

For additional questions, or if you need assistance in completing the form, contact:

DeeAnn Willis-Berry
(614) 688-4788
Willis-Berry.1 @ osu.edu

•     Additional information is available on the Asset Management website:

http://www.controller.osu.edu/am/am-home.shtm

SURPLUS MATERIALS DISPOSAL INFORMATION

Surplus Materials Disposal is responsible for the proper disposition of university assets by making them available for reassignment to other departments, through sales to the general public, or by donating, recycling or scrapping, all in accordance with university policy and governmental regulations.

•     Who do I call to find out how to get rid of old computers?

Michele Tiburzi
(614) 688-3545
Tiburzi.1 @ osu.edu

•     Who do I call to find out how to donate equipment or other items to churches, schools, youth groups, etc?

You must work with Surplus and contact:

Michele Tiburzi
(614) 688-3545
Tiburzi.1 @ osu.edu

•     Who do I call to find out how to sell or give equipment to one of our staff members?

University policy does not permit departments to sell or give equipment to staff members. Surplus Materials Disposal is the proper outlet for all assets which are no longer in service. For further questions call:

Michele Tiburzi
(614) 688-3545
Tiburzi.1 @ osu.edu

•     Who do I call for information about the Surplus Property Management System?

Michele Tiburzi
(614) 688-3545
Tiburzi.1 @ osu.edu

•     Who do I call about system training?

Surplus Property Management System online training is available in Carmen at:

http://carmen.osu.edu

For additional questions or assistance, contact:

Michele Tiburzi
(614) 688-3545
Tiburzi.1 @ osu.edu

•     Who do I call for assistance in setting up my department in the Surplus Property Management System?

Systems Development Help Desk
(614) 247-4848
surplus-access @ osu.edu

•     Additional information is available on the Surplus Materials Disposal website:

http://www.controller.osu.edu/smd/smd-home.shtm

TRAINING INFORMATION

OFFICE OF FINANCIAL TRAINING AND DOCUMENTATION

The Office of Financial Training and Documentation is responsible for providing instructor-led workshops and Carmen on courses for the university's financial policies and procedures.

•     Who do I call to find out what training I need?

Char Jessie
(614) 292-3357
Jessie.1 @ osu.edu

For a chart that describes various job responsibilities and the training that will help you prepare for them, be sure to visit the website "What Training Should I Take"? located at:

http://ocio.osu.edu/services/service-details/hrfin/training/whattraining

•     Are there any training courses that are required?

Yes. Depending on your role, there are online courses and workshops that you must attend. For a chart that outlines the Financial Training Workshop Prerequisites, visit the following website:

http://controller.osu.edu/ftd/FinTrainWorkshopPrereqs.pdf

For additional information, contact:

Karen Hostetler
(614) 292-5211
Hostetler.108 @ osu.edu

or

Char Jessie
(614) 292-3357
Jessie.1 @ osu.edu

•     Who do I call to register for training workshops?

A self registration method is used. Financial Training workshops are offered under the heading "Financial Concepts and Policies" at the following website:

http://ocio.osu.edu/services/service-details/hrfin/training/trainingregistration/

Please view our Enroll in Workshop tutorial for detailed instructions at the following website:

http://www.controller.osu.edu/ftd/tutguides.shtm

If you need assistance when registering for a Financial Training and Documentation workshop you can contact:

Jon Rudolph
(614) 292-8316
Rudolph.13 @ osu.edu

or

Jonnie Wilson
(614) 292-3990
Wilson.44 @ osu.edu

•     Who do I call to find out what online courses are available?

Online training courses are available through Carmen. For information about the various courses available, visit the online training website:

http://controller.osu.edu/online/online-home.shtm

•     Who do I call if I am interested in becoming a volunteer presenter for the Financial Training program?

Char Jessie
(614) 292-3357
Jessie.1 @ osu.edu

OFFICE OF THE CHIEF INFORMATION OFFICER (formerly The Office of Information Technology)

The Office of the Chief Information Officer (OCIO) provides technical training (classroom format) in the use of the Financials and HR systems, and online training on basic financial topics.

•     Who do I call to find out about technical training on the use of the Financials System?

To register for technical training classes, consult the OCIO website:

http://ocio.osu.edu/services/service-details/hrfin/training/

If you need assistance accessing the online registration system when registering for the technical training classes, contact:

Darcey Hile
(614) 247-7828
trngnotif @ osu.edu

•     Who do I call if I need to cancel my registration in a workshop?

You must cancel your registration online via the OCIO website 24 hours prior to the date of the workshop:

http://ocio.osu.edu/services/services-details/hrfin/training/trainingregistration/

If you need assistance or have difficulty accessing the system, contact:

Darcey Hile
(614) 247-7828
trngnotif @ osu.edu

•     Who do I call when I need to change or add information to my personal profile in the online registration system?

You can update your information yourself on the training website where you register for classes by choosing "Information we have about you" (instead of choosing "Class Catalog").

If you need assistance you can call:

Darcey Hile
(614) 247-7828
trngnotif @ osu.edu

•     Who do I call for information on accessing OCIO's online fiscal training?

Teresa Gosser
(614) 688-4518
Gosser.7 @ osu.edu

PURCHASING TRAINING

•     Who do I call for training to become a Requisitioner or Delegated Buyer?

Online courses are available at Carmen for various systems roles:

https://carmen.osu.edu/

For more specific questions or one-on-one consultation, contact:

Jennifer Pilkington
(614) 247-1728
Pilkington.13 @ osu.edu

TRAVEL TRAINING

•     Who do I call regarding training for the eTravel system?

Online courses are available on Carmen for various system roles:

https://carmen.osu.edu/

For more specific questions or one-on-one consultation, contact:

Travel Office
(614) 292-9290
bo-eTravel @ busfin.osu.edu

PCARD TRAINING

•     Who do I call regarding training for the PCard Program?

Online courses are available on Carmen for various user roles:

https://carmen.osu.edu/

For more specific questions or one-on-one consultation, contact:

PCard Program Office
(614) 292-9290
bo-pcard-trav @ busfin.osu.edu

ACCOUNTING INFORMATION

The Division of Accounting maintains the university's General Ledger and the ChartField; issues monthly General Ledger reports within the eReports portal to all university colleges and departments; and produces the university's annual financial report.

•     Who do I call to obtain the monthly closing schedule?

Any staff member in Accounting can assist you; however the best resource is the Accounting website:

http://www.controller.osu.edu/acc/acc-home.shtm

•     Who do I call to set up a new ChartField value (e.g. org, fund)?

Mike Baker
(614) 688-3218
Baker.79 @ osu.edu

•     Who do I call if I get an "error" message when I enter ChartField information into the Journal Entry pages in the Financials system?

Mike Baker
(614) 688-3218
Baker.79 @ osu.edu

•     Who do I call if the journal page indicates that I do not have access to a particular Organization number?

You should contact your senior fiscal officer for your College or VP area. Your Senior Fiscal Officer can request access for you through Data Security at:

Access @ osu.edu

•     If I see an Operator ID Code of "External," who do I call to find out which department entered the transaction?

The panel "Source Code" identifies the billing department. If you cannot determine the billing department, contact:

Rob Hupp
(614) 688-4519
Hupp.1 @ osu.edu

•     Who do I call to obtain the university's Federal Employer Identification number, commonly known as our "Tax ID" number?

Jodi Kessler
(614) 292-7540
Kessler.91 @ osu.edu

For other Tax related issues, please refer to the Tax Compliance section of the Controller's Office web page.

http://controller.osu.edu/acc/tax-home.shtm

•     Who do I call to find out if my earnings or plant fund as been set up to earn interest on its cash balances?

Rob Hupp
(614) 688-4519
Hupp.1 @ osu.edu

•     Who do I call to see if my earnings fund has been set up to pay university overhead?

Rob Hupp
(614) 688-4519
Hupp.1 @ osu.edu

•     Who do I call if I have a question regarding the temporary investment rate?

Mike Baker
(614) 688-3218
Baker.79 @ osu.edu

or

Robb Hupp
(614) 688-4519
Hupp.1 @ osu.edu

•     For all other questions, email the GL Help Desk:

CTL-GLhelpdesk @ busfin.ohio-state.edu

•     Additional information is available on the Accounting website:

http://www.ctlr.ohio-state.edu/acc/acc-home.shtm

EREPORTS INFORMATION

eReports are Reports that are accessed online through the university's reporting tool,eReports Portal. The eReports (Brio) Portal is the university's web-based reporting tool that allows users to search for, retrieve and execute reports for Human Resources and Financial information.

•     Who do I call to find out how I get access to the Financial and Human Resource reports?

Your Senior Fiscal Officer for your college or department can assist you in gaining access to the system.

•     Who do I call if I cannot find a particular standard monthly General Ledger report on eReports?

Rob Hupp
(614) 688-4519
Hupp.1 @ osu.edu

•     Who do I call for assistance in setting up simplified flex or flex reports in eReports?

Rob Hupp
(614) 688-4519
Hupp.1 @ osu.edu

•     Who do I call if I am having difficulty finding a list of valid ChartField values or node names to be used in simplified flex and flex reports?

Rob Hupp
(614) 688-4519
Hupp.1 @ osu.edu

FINANCIAL PLANNING AND ANALYSIS (FORMERLY KNOWN AS RESOURCE PLANNING)

Financial Planning and Analysis coordinates long range planning and development of the budget for The Ohio State University including alternative strategies to maximize resource availability; coordinates data for Board of Regents' subsidy model; and provides management information analyses from University databases and performs special studies using these data.

•     Who do I call if I need help entering GFSA (General Funds Spending Authority) or PBA (Present Budget Allocation) transfers:

John Boyer
(614) 688-4121
Boyer.40 @ osu.edu

•     Who do I call if I need help entering Fund Transfers:

John Boyer
(614) 688-4121
Boyer.40 @ osu.edu

•     Who do I call to find out new budget information, overhead rates, etc?

You should contact your financial analyst in the Office of Financial Planning and Analysis. Each department at the university has an assigned financial analyst for their college or VP area.

John Boyer
(614) 688-4121
Boyer.40 @ osu.edu

or

Debbie Pelley
(614) 292-9447
Pelley.4 @ osu.edu

•     Additional information is available on their website:

http://www.rpia.ohio-state.edu

PAYMENTS MADE TO THE UNIVERSITY: RECEIVING, PROCESSING, AND RECONCILING

•     Who do I call to find out how to accept charge card payments?

Carole Fallon
(614) 292-7792
Fallon.82 @ osu.edu

•     Who do I call to find out how to accept charge card payments via the Internet?

Carole Fallon
(614) 292-7792
Fallon.82 @ osu.edu

•     Who do I call with questions regarding charge card transactions received for payment that cannot be reconciled?

Jeannette Bilas
(614) 292-4822
Bilas.1 @ osu.edu

or

David Jones
(614) 688-3659
Jones.1976 @ osu.edu

•     Who do I call regarding a problem with a deposit made on behalf of our department?

Jeannette Bilas
(614) 292-4822
Bilas.1 @ osu.edu

•     Who do I call if I received a payment for goods or services and the check received for payment bounced?

Sharon Rowe
(614) 292-9123
Rowe.83 @ osu.edu

PETTY CASH AND CHANGE FUND INFORMATION

A petty cash fund is a limited dollar account used to purchase goods when the university's present procurement system is not cost effective and when the dollar amount is low. A change fund is used exclusively to provide money for making change for university approved department sales, and is reconciled on a daily basis.

•     Who do I call to set up a petty cash or change fund in our department?

David Jones
(614) 688-3659
Jones.1976 @ osu.edu

•     Who do I call if I have questions regarding our petty cash or change fund?

David Jones
(614) 688-3659
Jones.1976 @ osu.edu

OTHER CASH MANAGEMENT INFORMATION

•     Who do I call to find out about electronic transfers of funds?

Sharon Marquis
(614) 688-5680
Marquis.1 @ osu.edu

•     Who do I call to confirm monies received by wire transfer or electronic fund transfer?

Jeannette Bilas
(614) 292-4822
Bilas.1 @ osu.edu

•     Who do I call to find out how to receive electronic transfers of funds?

Sandya Wickramanayake
(614) 292-8121
Wickramanayake.1 @ osu.edu

•     Who do I call if I want to open a bank account, lockbox or obtain other banking and cash management services for my department?

Sandya Wickramanayake
(614) 292-8121
Wickramanayake.1 @ osu.edu

Note: For security reasons, departments are rarely permitted to open their own bank accounts.

•     Who do I call if a theft occurs?

Contact University Police to report the theft:

(614) 292-2121

Contact Internal Audit:

(614) 292-9680

•     Who do I call to locate the nearest Deposit Center?

Sandya Wickramanayake
(614) 292-8121
Wickramanayake.1 @ osu.edu

•    Information regarding cash handling is available on the Internal Audit website:

http://www.financialservices.ohio-state.edu/PDFs/2011-05%20final%20financial%20recources%20manual.pdf

•     Who do I call if there is an insurance claim regarding anything stolen (either cash or non-cash assets such as vehicles, computers, etc.), or if I have insurance questions?

Terry Rodeman
(614) 247-8840
Rodeman.5 @ osu.edu

Note: You must notify the University Police and file a report:

(614) 292-2121

ACCOUNTS RECEIVABLE INFORMATION

The University Bursar's Office, manages the collection of delinquent outstanding debts owed to the university; i.e., overdue tuition fees, returned checks, and various service bills. In addition, legal matters associated with the collection of these receivables are handled.

•     Who do I call if I have a question on how to record a receivable?

Tricia Privette
(614) 688-3728
Privette.3 @ osu.edu

•     Who do I call if I billed a customer for goods or services and they have not paid the university within the payment terms of the invoice (i.e. the invoice is now considered past due)?

Lori Frye
(614) 292-7574
Frye.34 @ osu.edu

or

Teresa Schmidt
(614) 292-5997
Schmidt.603 @ osu.edu

•     Who do I call to find out how much the collection fee is for items referred to the University Bursar's Office such as returned checks, unpaid bills, etc?

Lori Frye
(614) 292-7574
Frye.34 @ osu.edu

or

Teresa Schmidt
(614) 292-5997
Schmidt.603 @ osu.edu

•     Who do I call if I want to write off a receivable for my department?

Lori Frye
(614) 292-7574
Frye.34 @ osu.edu

or

Teresa Schmidt
(614) 292-5997
Schmidt.603 @ osu.edu

GIFT-RELATED INFORMATION

•     Who do I call if I have received a gift check for the university?

Many colleges and departments have a development officer who can assist you. To find a directory of University Development Staff members, go to:

http://www.giveto.osu.edu/staffdirectory/index.asp

If you need additional assistance regarding gift processing, fund descriptions or setting up gift funds, contact:

Kristyn Carman
(614) 292-2141
Carman.4 @ osu.edu

ENDOWMENT INFORMATION

Endowment Administration administers the fund accounting and financial reporting functions for the University Endowment. This area oversees endowment funds; distributing income to each account at the beginning of each fiscal year and as new gifts are received during the year.

•     Who do I call to get an endowment transfer form to transfer endowment income or other university monies to the endowment principal?

The Endowment Transfer Form is available on the Office of the Financial Services' website at: http://www.financialservices.ohio-state.edu. Click on the tab "University Staff" at the top of the page and then click on "Endowment Transfer Form" which is the last selection under the "Endowment" section. If you have any questions, please contact:

Gary Leimbach 
(614) 688-3652
Leimbach.4 @ osu.edu

•     Who do I call to find out endowment principal, market value, or projected distribution for an endowment fund?

This information is available on the Office of the Financial Services' website: http://www.financialservices.ohio-state.edu. For individual fund balances (and abbreviated fund descriptions), click on the tab "Endowment" at the top of the page then click on "Descriptions and Balances." If you require more detailed information, then go back to the top of the page and click on the tab " University Staff" and scroll down and choose any of the different reports listed under "Endowment."

Note: If you have never used this portion of the site ("University Staff"), the following steps must be taken first:

1.     Make sure you have an active OSU Internet User Name and password

2.     You must contact Gary Leimbach and request access to the Financial Services' system

If you need additional information or have questions regarding the use of the site, contact:

Gary Leimbach
(614) 688-3652
Leimbach.4 @ osu.edu

MISCELLANEOUS QUESTIONS

•     Who do I call regarding payroll entries on my reports?

For questions about the HR System, contact Human Resource Information System Help Desk (HRIS)

(614) 688-0130
hris @ osu.edu

JOB AIDS

Unfortunately, there is not one location for all of the job aids you might need. The majority can be found on the two websites shown below:

1.    Quick Reference Guides

http://www.controller.osu.edu/ftd/tutguides.shtm

These financial guides are useful tools when reconciling your GL Reports:

•    Reports - Explanation of Fields
•    Funds typically used by an academic department
•    Interpreting your balance sheet
•    Chart showing how to use debits and credits
•    Online ChartField Tutorial

2.    ASSIST - Online Help Tool for the HR and Financials systems

http://www.oit.ohio-state.edu/hrfin/assist.html

WHERE IS...?

•      Accounting, Division of
Office of the Controller
2020 Blankenship Hall
901 Woody Hayes Drive
Columbus, Ohio 43210-4016
Fax (614) 688-3572
http://www.controller.osu.edu/acc/acc-home.shtm

•      Accounts Payable, Division of
Office of the Controller
2010 Blankenship Hall
901 Woody Hayes Drive
Columbus, Ohio 43210-4016
Phone (614) 292-6831
Fax (614) 292-2294
http://www.controller.osu.edu/ap/ap-home.shtm

•      Asset Management, Office of
Office of the Controller
2070 Blankenship Hall
901 Woody Hayes Drive
Columbus, Ohio 43210-4016
Phone (614) 292-6048
Fax (614) 292-1121
http://www.controller.osu.edu/am/am-home.shtm

•      Financial Services, Office of (formerly the Office of the Treasurer)
⃘ Bank Reconciliation
⃘ Business Continuity
⃘ Debt Management
⃘ Endowment Fund Accounting and Reporting
⃘ Enterprise Risk Management and Insurance
⃘ Treasury Administration, Accounting and Reporting
⃘ Treasury Management
Riverwatch Tower, Suite B
364 W. Lane Avenue
Columbus, OH 43210-4340
Phone (614) 292-6261
http://www.financialservices.ohio-state.edu/

•      Financial Services, Office of (formerly the Office of the Treasurer)
⃘ University Bursar, Office of
⃘ Student Accounting and Reconciliation
⃘ Student Loan Services
Student Academic Services Building
2^nd Floor - Room 240
281 W. Lane Avenue
Columbus, OH 43210-1132
Phone (614) 292-1056
http://www.treasurer.ohio-state.edu/Bursar/default.aspx

•      Financial Training & Documentation
Office of the Controller
120 Stores & Receiving Building
2650 Kenny Road
Columbus, OH 43201-4340
Phone (614) 292-8411
http://www.controller.osu.edu/ftd/ftd-home.shtm

•      Payroll Services
Office of the Controller
Blankenship Hall, 2nd Floor
901 Woody Hayes Drive
Columbus, Ohio 43210-4016
Phone (614) 292-2311
http://controller.osu.edu/pay/pay-home.shtm

•      Purchasing, Stores, Receiving, and Mail Services
Stores & Receiving Building
2650 Kenny Road
Columbus, Ohio 43210
Phone: (614) 688-8200
Fax: (614) 292-6913
http://purchasing.osu.edu/
http://osustores.osu.edu/
http://receivingandmail.osu.edu/

•      Surplus Materials Disposal
Office of the Controller
1165 Kinnear Road
Columbus, OH 43212
Phone (614) 292-8733
Fax (614) 292-3218
http://www.controller.osu.edu/smd/smd-home.shtm

•      Travel, PCard and Expediting Programs
Office of the Controller
2008 Blankenship Hall
901 Woody Hayes Drive
Columbus, Ohio 43210
Phone (614) 292-9290
Fax (614) 247-7121
http://controller.osu.edu/travel/travel-home.shtm
http://controller.osu.edu/pcard/pcard-home.shtm
http://controller.osu.edu/expedite/expedite-home.shtm

Below is an alphabetized listing of topics for the "Who Do I Call" list. By clicking on a topic, you will be directed to a specific section of the "Who Do I Call" list.

Accounting Information
Accounts Payable Information
Accounts Receivable Information
Asset Management Information
Check Run Information 
Credit Memo Processing
Endowment Information
Expediting Information
eReports Information
Gift-Related Information
Honoraria Information 
Invoice Processing
Job Aids
Miscellaneous Questions
Office of The Chief Information Officer
Other Cash Management Information
Petty Cash and Change Fund Information
PREP System
Prevailing Wage Information
PCard Program Information
Receiving Information
Receiving, Processing, And Reconciling Payments
Requisition / Purchasing Information
Resource Planning Information
Stores 
Surplus Information 
Training Information 
Travel Information
Where Is...?